Privacy Policy

Last updated: October 2026

This page explains, in plain language, what information may be collected when you use this website (thexall.com) and how it is used. We keep this simple and honest — if anything is unclear, just contact us using the details at the bottom of this page.

Information you send us

If you use the contact form on this site, we receive the details you type in: your full name, email address, phone number, and your message. We use this information only to reply to you and to talk about our services. We do not sell your information.

If you book a call through Calendly, message us on WhatsApp, call, or email us, the information you share is handled by those services as well, under their own privacy policies.

How a form submission reaches us

When you submit the form, your details travel over an encrypted connection to an automation service we run ourselves at n8n.thexall.com, on servers we rent from DigitalOcean. The website itself is served by Cloudflare. The automation checks the submission for obvious mistakes and spam, and then emails it to our own inbox, xallmkt@gmail.com, through Google’s Gmail API.

To make that possible we have authorised our own Google account so that our automation can send and manage mail in that one mailbox. This authorisation covers only XAll Marketing’s own mailbox. It gives us no access to your Google account, and we neither request nor receive mail from any visitor’s account.

Your submission then sits in our inbox as an ordinary email. A full copy of it — including your name, phone number and email address — is also recorded in the automation’s execution history on our own server, which exists so that we can check that messages were really delivered. That history is kept for 14 days and is then deleted automatically.

Each submission also carries a random one-time reference, so that an accidental double-click does not send us the same enquiry twice. Our server keeps a short list of these references — the reference and the time it arrived, and nothing else about you — and ignores any entry older than ten minutes. It is not used for tracking.

How long we keep it, and asking us to delete it

We keep enquiries for as long as we need them to reply to you and to keep a record of our business contact with you. We do not delete them on a fixed schedule.

You can ask us at any time what we hold about you, or ask us to delete it. Write to the address below and we will delete your enquiry from our inbox and confirm to you when it is done.

The automatic technical records described above are a separate matter, and we would rather draw the distinction than blur it. They are not organised so that a person can be looked up in them, so we do not delete them in response to an individual request. They expire on their own within 14 days of the run. That is a retention limit, not us acting on your request, and the two are not the same thing. They exist only so we can check that messages were actually delivered, they are not used for marketing or analytics, and they are not shared with anyone.

Cookies and similar technologies

This website uses cookies and similar technologies, loaded and managed through Google Tag Manager, in two groups:

Essential / functional — always active. They keep the website and the WhatsApp contact flow working. This includes a first-party identifier that links your visit to your WhatsApp conversation when you choose to message us (it appears as the "Reference ID" in the pre-filled WhatsApp message). It is not used for analytics or advertising.
Optional (analytics and advertising) — only run with your permission, to measure performance and improve our marketing.

Analytics and performance

We measure how visitors use the site — for example, which pages and buttons are used — to understand what works and improve it. This measurement runs through Google Tag Manager and related analytics tools.

Marketing tracking

With your consent, marketing tags (for example Google and Meta advertising tools) may be used to measure whether our ads work and to support our own advertising. If you reject cookies, this tracking stays turned off through Google Consent Mode.

Your cookie choice (localStorage)

When you choose Accept All or Reject Optional on the cookie banner, we save your choice in your browser's localStorage under the key xall_cookie_consent so the banner does not appear again. Your choice controls Google Consent Mode:

Accept All — optional analytics and marketing storage are granted.
Reject Optional — optional analytics and marketing storage stay denied. Essential/functional storage (including the WhatsApp Reference ID identifier) keeps working so the site and the contact flow don't break.

You can change or reset your choice at any time by clearing this site's data (cookies and site data) in your browser settings, then choosing again when the banner reappears.

Links to other services

This site links to third-party services — Calendly (booking), WhatsApp (messaging), Facebook, Instagram, and your phone or email app. Once you leave this site or use those services, their own privacy policies apply.

Contact us

Questions about this policy or your information? Reach XAll Marketing directly: